We are committed to protecting the privacy of your personal information. This Policy contains important information about how we collect and manage personal information.
Who are we?
We are Aussie Health Insurance Pty Limited ABN 54 617 187 694
This web site is owned and operated by Aussie Health Insurance Pty Ltd and will be referred to as “We”, “our” and “us” in this Internet Privacy Policy. By using this site, you agree to the Privacy Policy of this web site (“the web site”), which is set out on this web site page. The Internet Privacy Policy relates to the collection and use of personal information you may supply to us through
your conduct on the web site
We recognize the importance of protecting the privacy of information collected about visitors to our web site and through our consultant, in particular information that is capable of identifying an individual (“personal information”). This Privacy Policy governs the manner in which your personal information, obtained through the web site or by other means, will be dealt with. This Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback.
This Internet Privacy Policy is in addition to any other terms and conditions applicable to the web site. We do not make any representations about third party web sites that may be linked to this web site.
What is personal information?
The Privacy Act defines ‘personal information’ as:
‘Information or an opinion about an identified individual, or an individual who is reasonably identifiable
a. whether the information or opinion is true or not; and
b. whether the information or opinion is recorded in a material form or not.’
How we protect your privacy?
We are committed to protecting your personal information and complying with our obligations under the Privacy Act 1988 (Cth) (Privacy Act) and other State and Territory laws governing the use of personal information (collectively, Privacy Laws) which regulate how personal information is handled from collection to use and disclosure, storage, access and disposal
How we collect Personal Information?
We collect your personal information to enable us to fulfil the purpose and related purposes for which you provided the information. The kinds of personal information that we collect and hold bout you will depend on the circumstances of collection. We may collect your name, address, email address, telephone number, date of birth and any other information required to provide you with our service.
For example, we may need to collect such information to provide you with our services for the review of your health insurance or to answer any enquiries or to send you promotional materials. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.
We may require your partner or dependent personal information to give a quote or setup a policy where it’s a couple or family policies, If you provide us with information about your partner or a dependent on the policy, you must obtain that person’s permission to give us the information and inform them of this policy.
Sometimes we also collect personal information about potential customers from a third party or a publicly available source and similar lists legally acquired by us.
If you provide your personal information to a third party via Aussie Health Insurance website (for example, to purchase products or services on third party website which is linked to Aussie Health Insurance) that information is collected and managed by those third parties. You should familiarize yourself with their privacy policy prior to deciding whether you wish to provide them with your information.
If we are not able to collect your personal information, we may not be able to provide you with our products or services or do business with you or the organization with which you are connected.
How we use personal Information?
We may use your personal information only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Privacy Policy or at the time of collection. Copies of correspondence, that may contain personal information, are stored as archives for record-keeping and back-up purposes only. In addition we may also use personal information for:
- manage our relationship with you;
- conduct marketing, feedback and research activities;
- manage and resolve any legal or commercial complaints or issues; and
- comply with our legal obligations
How we collecting information?
We collect personal information only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Privacy Policy or at the time of collection.
Whom we disclose personal information?
In the course of conducting our business and providing our services to you, we may disclose your information to our related entities or any person engaged by us or acting on behalf in relation to our business.
Personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.
How personal information are stored?
We will take all reasonable steps to ensure that your personal information is stored securely and is protected. We strive to ensure the security, integrity and privacy of personal information submitted and we review and update our security measures.
In addition, access to your personal information will be restricted to those properly authorized to have access. We keep your personal information for as long as we need it to provide you with the services you requested from us and to comply with legal requirements.
How can I access my personal information?
You can ask us for access to the information that we hold about you at any time. Simply contact us (our contact details are listed below) to make your request. We will always endeavor to meet your request for access within a reasonable time and in the manner requested by you, if it is reasonable to do so. However in some circumstances, we may be unable to give you access to certain information, where we no longer hold or use the information.
Links to other sites
If we provide links to Web sites outside of our web sites, as well as to third party Web sites, these linked sites may not be under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Web site and its privacy statement.
Feedback
If you have any questions, feedback or concerns about this policy or how Aussie Health Insurance handles your personal information, you can contact us at any time via email Info@ahiltd.com.au
For more information about privacy issues in Australia and protecting your privacy, please refer to:
Office of the Australian Information Commissioner (OAIC)
enquiries@oaic.gov.au
1300 363 992
Fax: 02 9284 9666
Post: OAIC
PO Box 2999
Canberra ACT 2601
Web: http://www.oaic.gov.au